About Us
We are dedicated to proudly supporting our community while Changing Lives with Love!
Our Organization
“We provide quality supportive care to children and adults with other abilities in the comfort of their own home. Assist the special needs populations and their families through the Med-Waiver, State Medicaid and Children Medical Services (CMS), and Wellcare Staywell Programs to assist and train individuals in activities of daily living to strengthen independence when completing routine tasks: eating, bathing, getting dressed, meal preparation, change undergarments, transfer, and provide safety supervision. We also provide assistance with ensuring the environment is clean and healthy, getting out in to the community to socialize, transport to doctor appointments, shopping, pay bills, and more. We create individualized plans to ensure the success of your loved one to promote growth.”
The CEO, Elba Torres, has more than 19 years of experience assisting persons with other abilities to learn to believe in themselves and to increase skill-sets that foster long-term independence. The journey began when she partnered with the Lee County School System as an ESE assistant. Shortly thereafter, her passion was cultivated through hands on experience as a caregiver.
Our Direct Care Providers (DCP) are APD and AHCA qualified, trained, and cleared to be entrusted to serve your family’s needs. DCP’s are able to provide assistance with all activities of daily living including: fluid intake, meal preparation, bathing, grooming, hygiene, hygiene related to incontinence, transfers to and from wheelchair, bed, or shower, and provide safety supervision. In addition, DCP’s can provide: transportation to and from appointments, community outings including grocery shopping, paying bills, and more.
We have caregivers who speak English, French, Creole, and Spanish. DCP’s implement services according to individual goals to encourage healthy choices and teach skills that promote progress.
Our Team
We are Passionate about those we serve and work with!
Elba Torres
CHIEF EXECUTIVE OFFICER (CEO) AND DIRECTOR OF DAILY OPERATIONS
Director of Operations will meet with your family, discuss individual needs, seek community supports to increase opportunities for long-term success as well as monitor schedules and assist families with IEP support, and more.
Dalila Borrego
PERSONAL CARE SERVICE (PCS) CASE MANAGER & THERAP AND QUALITY ASSURANCE ADMINISTRATOR
Remotely available to complete the PCS application process from start to finish, create and update implementation plans, Implement training and strategies to improve outcomes and increase awareness.
Norma Gutierrez
Office Assistant
Counties
Cities
Years of Service
Languages
We serve all of Lee and Collier Counties! Areas include: Naples, Estero, Bonita Springs, Fort Myers, Lehigh Acres, and Cape Coral.
About Us
We are a motivated team filled with compassion and eager to build strong relationships with individuals and organizations that desire powerful change for the community we serve!
Our Mission is to continuously provide excellent services to persons with other abilities and special needs so that they may achieve a better quality of life and realize their goals and dreams.
Our Vision is to continue to expand our reach within our community and proactively seek to provide, support and promote the opportunity for impactful experiences and inspire those we touch to live life to their full potential.
Personal Support
Medicaid Waiver support to persons with other abilities. Services promote long-term success by reinforcing skills that foster independence and encourage community integration for individuals 21 years of age or older.
Personal Care Services
Medicaid, Children Medical Service Provider for supplemental home care for children under 21 to ensure Activities of Daily Living are completed while guardian(s) are unavailable.
Respite Care
Medicaid Waiver service to provide quality care to help ensure daily care needs are met, and support individuals to achieve their goals and dreams. Services also include light house keeping, transportation, and community inclusive opportunities.
Support Living Coach
Our goal is to offer independent living support and resources to people with disabilities and unique life needs. We strive to help our clients achieve an independent, balanced life with happiness and well being.
Private Care Services
Our goal is to help improve the lives of our clients with personalized private care services that meet the individual and unique needs so they can live life to their full potential. We genuinely care about their quality of life and well being.
Valuable Resources
We our committed to serving our SWFL community and strive to be a point of connection for valuable resources that offer much needed solutions to those with special needs. We are dedicated to changing lives with love.
Approved Service Provider
Testimonials
“Florida Family Care Services has an amazing team who treats you just like family. We are so grateful to have them in our lives!”
Jan M, Fort Myers, FL
“You’re going to be okay. Don’t give up. You’re strong and you’re going to get through it.” – Author Unknown